As we mentioned in our previous post, Apple this week announced record sales of the iPhone 6 and 6 plus, selling more than 10 million units. And the phone is not even on sale yet in China, its biggest potential market.
While the financial news was good, some troubling stories bubbled up today about the new phones bending when being placed in pants pockets, while the iOS8 update has caused some users to lose their cell phone reception entirely.
You might remember Apple has had high profile issues around launches before, notably with the iPhone 4 cell signal issue, and the bending issue is not a new one for iPhones, as a number of sites have pointed out.
Thankfully, it seems these issue are affecting a small sample of iPhone users at present and Apple has a pretty good record of correcting issues like this, particularly when it comes to its software updates.
Here are some comments from the media about these issues:
“From an engineering standpoint, the iPhone is an amazingly small and delicately constructed device…When you make something longer, it gets proportionally more bendable, when you make it thinner, it gets a lot more bendable.”
-Jeremy Irons, a creative engineer speaking to Gizmodo.
And on the iOS 8 issue:
“Apple has pulled the latest update of its Apple’s iOS 8 mobile operating system amid reports of problems, including disabled cell service. It’s unclear how widespread it is, or which devices might be affected. On Twitter, users are complaining (under #iOS8bugs) about losing cell service and access to Touch ID, Apple’s fingerprint sensor.”
-Dawn Chmielewski writing on Re/code
And here are some tips from BeenVerified on dealing with these issues:
- Always buy a case for your smartphone to protect it.
- Avoid sitting down with your phone in your pocket, especially if you prefer wearing tight-fitting skinny jeans.
- Don’t be the first person to update your phone. There are always unpredictable bugs with major operating system upgrades, wait a few days for them to work out the kinks first.
- Keep an eye on Twitter for reports of new issues, as they often break there first.
Have you experienced any of these issues this week? Let us know in the comments section.