Earlier this month, TechCrunch posted a terrific interview with ZocDoc founder Cyris Massoumi, which I found particularly insightful. ZocDoc teaches us a lot about running a great business that is worthy of analysis, and to continue the conversation about user reviews, let’s focus the discussion on the significance of how ZocDoc handles them: Continue reading
I love my wife very much, but like most couples, there are certain characteristics that make me feel like we are the subject of a certain Paula Abdul hit single from her debut album “Forever Your Girl.” One prime example is our feelings toward “user reviews.” Jessica will automatically read all the reviews before making any decision, ranging from restaurant choice, selecting an exterminator, to selecting a hotel. While she can be somewhat discerning about individual reviews, ultimately they have a direct impact on her actions.
I, for the most part, could care less about user reviews. Parts of the reason are natural personality traits and the other has to do with the process of leaving a review itself. My wife asked why “I care a lot about Airbnb reviews” while I “refuse to even look at a Yelp review.” Well, the real reason is simple: not all reviews are created equal. Let’s break this down a little bit: Continue reading
As an avid user of the Internet, I always do research before signing up for a web service. (If I would list all of the Internet services I have ever signed up for, the list would literally be a mile long.) One popular place for researching the trustworthiness of a business is a popular site called “Ripoff Report.”
The idea of Ripoff Report is to give a voice to any consumer who felt taken advantage of by a business. A service like this comes with its own set of strengths and weaknesses, just as any business does. You can read a myriad of opinions about it all over the Web. However, the purpose of this blog post is to address the various complaints you will find on the site about BeenVerified. Continue reading
Imagine a world where we don’t use the Internet 10+ times a day. Imagine not checking your e-mail every 15 minutes, or never having Facebook, or never having discovered eBay (yeah, neither can we). It’s pretty bleak, right? In all actuality, we’ve become so dependent on the interweb that the thought of ever living without it is mostly impossible. But, that’s OK, because we live in this crazy, online society which gives us so much anyway, and what’s so bad about that? Continue reading
Meet Janet Jones. She’s the Chief Marketing Officer of BeenVerified, a former marketing executive at Goldman Sachs and a Harvard Business School alum. In the early days of BeenVerified, you could see Janet’s impressive LinkedIn profile for yourself. Unfortunately, Janet’s profile no longer exists, but we’ll get back to why in a second.
Like any savvy professional, Janet used her LinkedIn profile to leverage her Harvard Business School network by connecting with other alumni, students, and faculty. Can you blame her? In fact, within one week, Janet connected with 14 other LinkedIn profiles associated with Harvard. Continue reading
There’s a funny thing about the time period we’re in. On one hand, we have this great tool at our fingertips: the online social Web. It let’s us communicate with people around the globe, helps us keep in touch with family, and allows us to research anything we could ever need.
However, on the other hand, having that online social presence, particularly for businesses, can sometimes automatically put a veil of secrecy on your face. So, how do you have that sort of transparency as a business owner, something that our culture demands, without having a full blown privacy meltdown? You obviously can’t share every single detail, but there does need to be some kind of clear glass.
You asked, we listened! Many of our users have requested a fast and easy way to share a BeenVerified report with another person. Well, thanks to one of our expert developers, Brian, you can now share any background check with trusted friends and family at no extra cost. So, if Mom wants to see who you met online, there are several easy ways to do that through Sharing:
Yup, I left my bag at the diner! It happens to the best of us, but of of course, I did such a typical move. I was in a huge rush and as per usual, my mind was in a thousand different places. Three hours later, I was headed home for the day and something felt not right, something felt “light.” That’s when it hit me. I left my prized possesion at a restaurant in Long Island City, which was nowhere near me at that time. I already have a million things to do and making a trip out to Long Island City and back just to pick up my bag was not something I felt like adding to this list.
At BeenVerified HQ, we’re proud of the team we’ve built over the years. Building company culture takes time and truth is, you can’t force it. More than four years in the making, there are characteristics of our team that we can now say with a fair amount of certainty. For example, we don’t shy away from any challenge, no matter the size. We care deeply about one another and respect the many differences amongst the individuals that make up the whole. Collectively, everyone is pretty good at ping pong, with Danny (that’s me!) being by and far and away the most dominant.
Another part of culture may be considered a little less flattering. We have some terrible dressers amongst us. Baggy pants, hooded sweatshirts, and untrimmed facial hair are just a few of the plagues that have infiltrated our highly guarded culture (sorry for the visual!).
Last month, we asked our users to share their experiences using BeenVerified and the feedback we received was amazing! Your stories created a flood of positive energy throughout our organization and we can’t thank everyone enough for their thoughtful submissions. While each individual story was important in its own way, we can only give away five iPads. If we gave away anymore, we just may have to increase our pricing! (kidding)
A big congrats to our five winners. Now, without further ado, check out the stories from our featured winners. Enjoy!